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Independent Complaints Mechanism Public Consultation on the Draft Policy - Stakeholder Feedback Report
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Over the 8.5-week consultation period, a diverse range of stakeholders — including national and international non-governmental and civil society organizations, peer financial institutions, independent accountability mechanisms, DFI clients and subject matter experts— provided substantive feedback on the Draft ICM Policy.
This report provides a consolidated overview of the feedback received from stakeholders during the public consultation. It explains how feedback was considered and integrated into the final ICM Policy and outlines responses from the DFIs to stakeholder feedback.
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